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 Topic: Beware of TruGreen in Palm Coast |
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| XTech |
| Posted: May-28-2007 at 12:49am | IP Logged
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Bronze Member
Posts: 49
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Beware of TruGreen in Palm Coast
Confessions of a Former Trugreen Lawn Technician
Buyer Beware in Volusia and Flagler county. The Trugreen division run by Rick Hubbard is a scam. Below are exerpts taken from their website (bold and Italic'd) and I will show you how they use this as a gimmick to not only sign you as a customer, but not fufill the promises they keep once you become a customer. If you live in the following towns, this could effect you:
Astor, FL
Bunnell, FL
Cassadaga, FL
Clarcona, FL
Daytona Beach, FL
De Leon Springs, FL
Debary, FL
Deland, FL
Deltona, FL
East Palatka, FL
Edgewater, FL
Flagler Beach, FL
Lake Geneva, FL
Lake Helen, FL
New Smyrna Beach, FL
Oak Hill, FL
Orange City, FL
Ormond Beach, FL
Osteen, FL
Palm Coast, FL
Pierson, FL
Port Orange, FL
Satsuma, FL
Welaka, FL
Their version - Flea and Tick Control
As you probably know all too well, summer is peak season for annoying fleas and ticks. If there's an infestation in your lawn, your family pets may be at risk of itchy bites or even disease. And oftentimes, they act as unknowing carriers, bringing outside pests inside your home.
TruGreen ChemLawn - Daytona will apply an initial treatment to your lawn to reduce active fleas and ticks. Then we'll apply two additional treatments for lasting control as eggs continue to hatch. These applications will help ensure that you get the benefits of a beautiful lawn without the bite of fleas and ticks.
Flea's and Ticks - If your a customer, ask them if they guarantee this.If you call the front office, they will send someone right out and take care for it, but the Management will tell you different. They use a product that does not work, nor do they guarantee it to. Their usual response is we treat for lawn damaging insects, not nuisance insects. No insects can be controlled while they are in their egg stage of development, it inst until after the eggs have hatched that they can actually control an insect. If that insect flies or jumps, then they cannot garuntee they can control it, nobody can. They will tell you to put your pets on Frontline or something similar.
Chinch Bugs. The chinch bug problem is also un controllable as they have to make several applications of pesticides to TRY and control them. There is a product on the market, that not only works, but usually works the first time. However, Trugreen refuses to use it do to the cost and smell. But the part I didn't get about the entire experience, why lie to people that you can control anything in a lawn, yet back pedal when they cant deliver and try to blame the customer for not watering or some other excuse to take the blame off themselves ? As well as using information provided from The Florida Department of Agriculture to back them on the issue of chinch bugs being a resistant cultivar in Southern Flagler and Volusia County. This way they can claim no responsibility if your lawn dies due to chinch damage. They also use an inferior product known as Talstar. Talstar, no matter what rate its applied, simply does not work, from my experiences. When the management was confronted by the techs about this, their usual answer was "You didn't apply it right" trying to place the blame on the technician. I know for a fact, that in my 20 odd years of lawncare experience that the products used for insect and weed control, are not being mixed according to their label, meaning, not being applied to your lawn at the correct rate due to not being mixed at the proper measurements in the first place. I know, from a former field manager, that most of the time, the product that is put into the tank is only put in enough to change the color of the water, so it will have a cloudy appearance if ever questioned by a customer.I also know for a fact, through witnessing it with my own eyes, that Trugreen also runs out of product's frequently, and some technicians are forced into running dry trucks. This means the trucks have very little product on it, if any at all. This usually happens during peak insect or weed control seasons. The technician is only as strong as the product he applies, don't blame the technician, blame the management, they are the ones responsible for giving the technician the tools/products he needs to do his job. If you have a problem with chinch bugs, demand applications of Sevin, its the only product they use that comes close to working on chinch bugs, but once it rains, its as about as effective as the water in your sprinkler system. This is a known gimmick that they capitalize on to get your money.
Edited by XTech on May-29-2007 at 12:48am
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