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TOP : Food & Drink : Delis, Subs and Sandwiches : Sub Base

      
  


Sub Base
Contact Information
7 Old Kings Rd N #16, Palm Coast, FL 32137-8229
Tel: 386-445-6789   

Contact: Daniel Finerman, Owner



Submitted by: ListManager on Aug-03-2003
Community Standing
 Reviews 
 Views 
 Feedback Score 
20 5672  -8 
Recommended by
Overall Rating
45.0% 3 Stars


Patron Reviews for Sub Base

RATED 1  Star Rating - Unacceptable - Watch Out, Buyer Beware! (1 stars) by TRUEGRIT300 on Sep-02-2013 Report Abuse
Unacceptable - Watch Out, Buyer Beware!     I have been going here for many years and have been completely dissatisfied with the current owner who allows her daughter to wait on tables. She constantly talks on her cell phone and ignores the customers. She constantly gets the orders wrong and doesn't seam to care. The only saving grace to this place is Tony the cook and Lindsey a waitress. I believe that are the only reason this place is still in business.

RATED 1  Star Rating - Unacceptable - Watch Out, Buyer Beware! (1 stars) by RELIABLE SOURCE on Sep-05-2009 Report Abuse
Unacceptable - Watch Out, Buyer Beware!     I used to go there all the time...but now with this new management their service is disgusting, starting by the futile crew of waitresses. Who the hell do they think they are?! Why this place is described as 'friendly' if their slow staff look at your kids with annoyance? The food is not impressive, and it might arrive to your table already cold. They also took 20 min to bring 3 cups of coffee. How useless those employees and owners can be?! Don't bring your family, they'll be upset. Don't bring friends they’ll be annoyed and you'll be embarrassed.

RATED 5  Star Rating - Top of the Line - Highly Recommended (5 stars) by FAIRCONSUMER on Aug-30-2008 Report Abuse
Top of the Line - Highly Recommended     There must be a mistake, the negative comments cannot be for the same Sub base that is on Old King's Road near Staples. The people there are first class, very friendly and nice, their prices are very reasonable and their coffee is great! I love having breakfast there! The waitress, Ro, is an especially very nice and sweet person, she brightens everyone's morning with her smile and kindness. The food and breakfast is great and cannot be compared with the junk plastic food served in some of the other big name Palm Coast places.       

RATED 2  Star Rating - Below Expectations - Try at Own Risk (2 stars) by DONNADARASMOM on Aug-12-2008 Report Abuse
Below Expectations - Try at Own Risk     This industry is very hard, that's a given. The competition is fierce, resturants come and go.Therefore, as an owner and a person who should be in it for a profit, I would think that you would do your best to provide great food, great customer service and a prestine environment, which is very clean and neat. Even if it is a family business, please, No home made signs, have clean floors, finger print-free glass cases, doors and windows. Replace old, worn furniture and fixtures and so on. The plastic tables and chairs outside have seen better days My impression is that of owner, staff burn-out, and it really does show.I ate there recently. The tin-foiled lined plastic basket was so un -appealing. The chicken salad was bad, the walmart bread tasted like walmart bread-cheap. And so on. It's unfortunate that my experience with this place has been less than positive. It looks as though the owner's wife is nice enough, but unfortunately,that is not reason enough to spend my money there.

RATED 1  Star Rating - Unacceptable - Watch Out, Buyer Beware! (1 stars) by MONEYMAKER on Oct-14-2007 Report Abuse
Unacceptable - Watch Out, Buyer Beware!     It's kind of funny to me that the OWNER of this place feels the need to leave comments and lie for himself. DFSHMAGEL? Seems awfully obvious to me.

RATED 5  Star Rating - Top of the Line - Highly Recommended (5 stars) by DFSCHMAGEL on Oct-08-2007 Report Abuse
Top of the Line - Highly Recommended     The last few posts must be from a disgruntled ex employee just trying to put down the place with a vengeance. The Sub Base is a very very busy breakfast and lunch place with hundreds of satisfied customers who return on a daily basis.If things were as bad as the reviews would have you believe it would have no customers and would not still be in business after 18 years. The "Angel" just copied a routine inspection report from the State of Florida web site. The inspectors, in order to justify their salaries, are required to list as many items as they can. Most items are corrected immediately with some being checked for compliance at a later date. The "angel" obviously has an axe to grind because you can find similar violations on just about any restaurant in the state of Florida. She is obviously trying to defame the restaurant and its owners.Notice the dates on the last 3 posts....I bet the disgruntled ex left the job on 9-15-07.

RATED 1  Star Rating - Unacceptable - Watch Out, Buyer Beware! (1 stars) by OLDCDOG on Sep-16-2007 Report Abuse
Unacceptable - Watch Out, Buyer Beware!     A Lesson to Ownership   This place used to be THE place to go for the best subs and service. How they changed! Management and owners seem not to care what the public thinks anymore and the decline of this local establishment has been astounding!

RATED 3  Star Rating - As Expected - OK to Recommend (3 stars) by TRPKAP on Sep-16-2007 Report Abuse
As Expected - OK to Recommend     This used to be one of favorite places for lunch/breakfast - whatever we were in the mood for but we quit going 2-3 years ago because the service was terrible and it was just too disorganized. They did a lot of to go orders and also their delivery truck to work sites, so we just didn't feel like the wait was worth it. There are other restaurants with good food AND good service.

RATED 1  Star Rating - Unacceptable - Watch Out, Buyer Beware! (1 stars) by AN ANGEL on Sep-15-2007 Report Abuse
Unacceptable - Watch Out, Buyer Beware!     Inspection Type Inspection Date Disposition Critical Violations Non-Critical Violations   Routine - Food 05/14/2007 Warning Issued 14 6   Violations:   A summary of the violations found during the inspection are listed below. Critical violations are displayed in red.   Violation     Observation   01B-09-1     Critical. Observed potentially hazardous food held using time as a public health control with no time marking. EGGS, CHEESE, RAW BACON, HAM Corrected On Site.   02-07-1     Critical. Observed processed ready-to-eat, potentially hazardous food held more than 24 hours not properly date marked after opening. PASTRAMI IN WALK IN COOLER   02-07-1     Critical. Observed processed ready-to-eat, potentially hazardous food held more than 24 hours not properly date marked after opening. MILK IN REACH IN COOLER IN WAITSTATION AREA   05-09-1     Critical. No conspicuously located thermometer in holding unit. REACH IN COOLER   08A-26-1     Critical. Observed raw animal food stored over ready-to-eat food. RAW EGGS OVER LETTUCE AND MARGARINE IN WALK IN COOLER   08A-28-1     Critical. Observed food stored on floor. SOUP   09-04-1     Critical. Observed bare hand contact of ready-to-eat food by employees and establishment has no approved Alternative Operating Procedure in effect. BARE HANDS ON TOAST Corrected On Site.   12A-16-1     Critical. Observed employee engage in food preparation, handle clean equipment or utensils, or touch unwrapped single-service items, without washing hands. WENT OUTSIDE THEN RETURNED TO KITCHEN WITHOUT WASHING HANDS   15-31-1     Observed nonfood-contact equipment in poor repair. TOASTER OVEN EXTERIOR RUSTED   20A-09-1     Critical. Chlorine sanitizer not at proper minimum strength for manual warewashing. AT 200ppm   22-19-1     Critical. Observed interior of microwave soiled.   22-27-1     Critical. Observed food-contact surfaces encrusted with grease and/or soil deposits. TOASTER OVEN   23-06-1     Observed build-up of food debris, dust or dirt on nonfood-contact surface. SHELVING   24-06-1     Observed clean utensils/equipment stored in dirty drawers.   28-15-1     Critical. Observed liquid waste leakage from dumpster onto ground/dumpster pad. LEAKING FROM LACK OF DRAIN PLUG ON DUMPSTER.   33-11-1     Missing drain plug at dumpster.   34-10-1     Observed garbage on the ground and/or pad around dumpster.   41A-10-1     Critical. Observed toxic item improperly stored. CLEANING SUPPLIES STORED OVER CLEAN DISHES AT 3 COMPARTMENT SINK   41B-01-1     Critical. Observed sanitizing solution exceeding the maximum concentration allowed.   51-11-1     Carbon dioxide/helium tanks not adequately secured. KITCHEN   

RATED 4  Star Rating - Well Done - Would Use Again (4 stars) by BAILEY4 on Feb-22-2007 Report Abuse
Well Done - Would Use Again     We went here a few months ago, they have good subs..not great, but really good. We had no problem with service.

RATED 1  Star Rating - Unacceptable - Watch Out, Buyer Beware! (1 stars) by BETTY on Feb-18-2007 Report Abuse
Unacceptable - Watch Out, Buyer Beware!     How does one get the owner of this place to read this!lol I have been going to this little sub shop for a few yrs, but recently notice it is not as clean as we may think. My last visit is this week, ordered my usual, sat down and watched. First thing I noticed was a cleaning agent smell, not bad to think they are clean, then I realized they were cleaning while I was waiting for the order! The smell of bleach was making me lose my appetite, not to mention I saw from the corner of my eye, the guy making the order went to throw some garbage out, came back in to finish my order, no GLOVES and no washed the HANDS!. Then after he made my order,I asked the cashier quietly on the side "don't they wear plastic 'GLOVES handling the food"? she replied," oh yes ", but never saw them on his hands. I also heard her ask "you have any bleach back there"? Thank God he said no or I may of had bleach from his hands on my order. I am most concerend that this is not the first complaint or last. BETTY

RATED 2  Star Rating - Below Expectations - Try at Own Risk (2 stars) by MARILYN on Nov-17-2006 Report Abuse
Below Expectations - Try at Own Risk     Watch out! I ordered a sandwich to be picked up and the service was terrible. After waiting 20 minutes in the store I finally went up to cancel my order. They had not even started it yet, instead of apologizing they rushed to get it done and it was terrible. Too many young people work there with out manners. One of the young girls was talking to a gentleman friend and using terrible language. I work for a big company and would not recommend this place to anyone. The service is awful!!!!!!!!!!!

RATED 5  Star Rating - Top of the Line - Highly Recommended (5 stars) by MARYERIN on Nov-13-2006 Report Abuse
Top of the Line - Highly Recommended     This place is the best foe sandwichs and bagels There coffee cake is unbelievable..........the service is always outsatandfing too

RATED 3  Star Rating - As Expected - OK to Recommend (3 stars) by OCEANATLANTICCO on Nov-10-2006 Report Abuse
As Expected - OK to Recommend     Sub Base was the first place I ate in Palm Coast after moving here nearly ten years ago, and they put me permanently off Subway. The sandwiches are top-notch. I do agree that they seem to be very disorganized for a restaurant that has been in business basically forever. I know they have a high turnover amongst their help, so that surely contributes to the disorder. I've never eaten there, as I always pick up my subs and take them home, but I have observed some of the delays other people are discussing. If Daniel would just take the time to train his people better, or ensure that himself or one of his family members was there at all times, things would be smoother. Can't count on teenage girls to be conscientious, especially when they often aren't there for long. Nothing against the girls, but you can't hang your business's reputation on someone who has been there a week with little training.

RATED 3  Star Rating - As Expected - OK to Recommend (3 stars) by USAFO8 on Oct-16-2006 Report Abuse
As Expected - OK to Recommend     Hmm, DFSCHMAGEL? Could that have anything to do with Schmagel's bagels? You're right. The food is good and the prices are excellent. The people are very nice but, try as they may, they are painfully disorganized. I have waited longer to get my check after finishing my meal than it took me to eat the meal. It appears they are so compartmentalized that each person can only do one thing and, if someone needs something and they are free, they are not allowed to pitch in and help. I don't mind relaxing and waiting for decent service, and this is hardly a four star restaurant but, getting a second cup of coffee or a check is a very drawn out ordeal that hurts them as much as the customer. They should be more concerned about turning over the tables.

RATED 1  Star Rating - Unacceptable - Watch Out, Buyer Beware! (1 stars) by LEFTLAYNE on Oct-04-2005 Report Abuse
Unacceptable - Watch Out, Buyer Beware!     terrible bagels terrible service the help is terrified of something

RATED 5  Star Rating - Top of the Line - Highly Recommended (5 stars) by DFSCHMAGEL on Jul-15-2005 Report Abuse
Top of the Line - Highly Recommended     These people who rate this restaurant badly are obviously prima donnas who must think that the operation of any establishment should immediately stop, ignor other customers and serve their needs before anyone else. I eat here every single day and I often see rude people demanding attention before anyone else. This is a very busy restaurant. From my point of view the staff makes an excellent effort to serve customers in the order in which they come in. First come , first served. The staff is friendly and efficient and if it wasn't, I would not keep coming back. The daily crowds bear witness to this. The food is awesome. The menu selection is broad and varied and I have not had anything that I thought was inferior. The omelets, pancakes, soups and subs are simply fantastic.   My own personal favorite is the Greek salad, which is so huge that I find it impossible to finish at one sitting. (All their salads are phenomenal) So if you want to believe a few vindictive, impatient persons who get insulted because the world doesnt stop for them, you will be missing out on a delightful experience. I'd like to say that the Sub Base is Palm Coast's best kept secret, but after seeing the business this place does, its definitely no secret. I think they've been open since 1989. If they were as bad as those people proclaim, the place would have been long out of business, like so many other businesses that have come and gone.

RATED 2  Star Rating - Below Expectations - Try at Own Risk (2 stars) by JIMB on Jan-26-2005 Report Abuse
Below Expectations - Try at Own Risk     "Taking food off the table"? I don't think so. There was no sign that said, "Please wait to be seated" or anything like that. The way they present themselves is that the tables are there for their customers, ALL of their customers, not just the special ones that are asking from the abuse from Marie. Thanks but no thanks; I will spend my money elsewhere.

RATED 5  Star Rating - Top of the Line - Highly Recommended (5 stars) by LISA on Jan-26-2005 Report Abuse
Top of the Line - Highly Recommended     well i love the place ,,i am sorry for the person that sat at a table and did not order from a server,,but i am a server and that is not right ,that is food on the table at my house and that is my income ,when someone sits at a table and does not order .well you are taking food from my table,,that is what tables are for (Service.and that is why restaurants have servers,to serve you and to make money. that is there income ,you would not want someone to take away from you . Lisa

RATED 1  Star Rating - Unacceptable - Watch Out, Buyer Beware! (1 stars) by XELAMOM on Jan-22-2005 Report Abuse
Unacceptable - Watch Out, Buyer Beware!     I visited this establishment for breakfast with my father and young son. We approached the counter and ordered, then sat at a table while we waited for our food. A waitress told us that if we did not have waitress service, we could not sit at a table. I apologized and told her we were unaware. The cashier admitted that she didn't tell us this. I told the waitress we had paid for our food and planned to eat it at a table. She continued to make negative comments to us and about us while we waited for and ate our food. Finally I got disgusted and said loudly "We are paying customers. Theres no signs saying we can't sit here. Can you stop with the comments?" Other employees kept apologizing and the waitress (Marie) continued to make remarks at us. Finally, I went to the counter and asked to speak with an owner was told none was there. The cashier again apologized and the waitress started screaming at her to stay out of it. The cashier began screaming vulgarities and walked out.




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